Frequently Asked Questions

On this page you will be able to find the answers to the Frequently Asked Questions by our patients. If you are unable to find the information you are looking for in this section, please do not hesitate to contact the Upper Peninsula Surgery Center at (906) 273-2223.

Contact and Location

The Upper Peninsula Surgery Center is located in the Medical Center at 1414 West Fair Avenue, Suite 235, Marquette, MI 49855.

Please come in through the McClellan Avenue entrance by Peninsula Pharmacy. Take the elevator up to the second floor. We are right down the hallway in Suite 235.

The quickest way to contact us at (906) 273-2223. If your phone call is after hours, you will be transferred to our switchboard where you will still be able to speak to someone.

Our fax number is (906) 273-2228.

Surgical Questions: Before Surgery

Yes, you will be called before your surgery takes place to gather preoperative information, informed on your arrival time and responsibility fees, and to answer any of your questions. Preoperative instructions will be given by the nurse who calls you. You can also call the Upper Peninsula Surgery Center directly with any questions at (906) 273-2223.

You will need an up-to-date medical history and physical form and a negative Covid-19 result. Some patients may need blood tests, EKGs or x-rays. Your surgeon will advise where you will have this done.

You can come to come to the Upper Peninsula Surgery Center before your surgery date to complete paperwork or make payments. We strongly recommend that you complete all preoperative documentation before the day of surgery.

You must refrain from eating and/or drinking prior to surgery in order to prevent the risks of aspirating gastric contents during your surgery. This complication is very serious and you need to strictly abide by our recommendations. This has nothing to do with nausea and vomiting after your surgery as some think.

We have very clear policies as to specific times before surgery when you must refrain from eating and/or drinking. These are all based on safety standards.

Yes, you can comfortably take a shower, bathe, brush your teeth, etc. Please do not use make up, hair spray, nail polish, lotion, fragrances, or toiletries. These may interfere with the anesthesia monitoring and possibly hide clinical signs from the anesthesiologist.

We recommend wearing comfortable clothing that may fit over any casts, dressings, or slings. Shoes should be comfortable with a low heal and a grip to minimize any trips, slips, or falls. Leave all jewelry at home, including body-piercing jewelry. If you wear contact lenses, you will probably have to remove them for the surgery, so consider bringing your glasses. If you have to wear your contacts, please bring contact solution and contacts’ case.

Please do not wear any make-up as this can hide certain clinical signs. Please remove all body piercings and false eyelashes. Your belongings will be kept in a labeled locker until you are ready to leave after your surgery.

You should bring your Photo ID, insurance cards, a way to make a payment, list of current medications you are taking, and your reading glasses. Please leave all jewelry and valuables at home as we are not responsible for them. If you bring any valuable items with you, we kindly ask that you leave them with your escort.

We generally request that you take your medication before leaving home. Diabetic medications will be individualized. We will usually hold diabetic medicines and manage your sugar at the Upper Peninsula Surgery Center. You should be contacted before your surgery leaving no doubts in your mind as to which medications you should take.

Please bring all your medications with you.

People using inhalers must bring them to the Upper Peninsula Surgery Center on the day of surgery.

Some medications will be stopped for the surgery, particularly diabetes medication and blood thinners. You should bring these medications with you the day of surgery. Please call us with any questions you may have. The Upper Peninsula Surgery phone number is (906) 273-2223.

Herbal medications may have harmful effects on the surgery. Many of these remedies may affect your clotting mechanism and interfere with the anesthetic agents. (The list of drugs and their side effects are too great for this site.) We generally request that you stop these medications two weeks before surgery. Please remember to mention these remedies when being asked about medication.

Please notify the Upper Peninsula Surgery Center and your surgeon’s office at your earliest convenience if you cannot make your scheduled appointment. The Upper Peninsula Surgery Center can be reached at (906) 273-2223. Early notification can help us better accommodate you and our other patients.

If you are not feeling well, please contact your surgeon immediately. During normal business hours, you can call the Upper Peninsula Surgery Center for advice at (906) 273-2223. There are some surgeries which are safer if delayed when you are sick. We need to know specific details to make the decision. Please do not delay in contacting your surgeon or the Upper Peninsula Surgery Center.

It is very important for us to be aware of this possibility. Only essential surgery is done on pregnant patients. If there is any doubt please contact the Upper Peninsula Surgery Center immediately at (906) 273-2223.

This will not affect most surgical procedures. Please call the Upper Peninsula Surgery Center if you have any questions at (906) 273-2223.

We will make every effort to accommodate any special need you may have. We strongly encourage you to call the Upper Peninsula Surgery Center at (906) 273-2223 in advance so that we can properly prepare to make you comfortable. Do not hesitate to call and suggest anything that may make your day easier.

Yes. Please bring any walkers, post-op crutches, hearing aids, etc.

Surgical Questions: During Surgery

You will be seen by the anesthesia provider on the day of surgery prior to entering the operating room. Sufficient time should be spent to answer any questions you may have. If you need to speak to the anesthesiologist before the day of surgery, you are welcome to call the Upper Peninsula Surgery Center and we will arrange for you speak with an anesthesiologist. We can also arrange a preoperative interview if you desire.

Yes, in certain situations. Some operations can be performed using a choice of different anesthetic types. Your anesthesiologist provider will discuss available options with you after reviewing your medical history. Your preference will be discussed so that the most appropriate anesthetic plan is made.

All operations and all anesthetics have risks and they are dependent upon many factors including the type of surgery and the medical condition of the patient. Most patients operated on in surgery centers are of the healthier group of patients, and in these circumstances serious complications, while they can occur, are fortunately very rare.

We will individualize each patient’s care to make sure you are comfortable.

Surgical Questions: After Surgery

The management of your pain is of great importance to us. We will be assessing your level of pain from the time of admission until you receive our postoperative call at home. We need to inform and prepare you for each step of the process. This education will begin with our first contact. You will be repeatedly asked to rate your pain from a numerical scale called the Visual Analog Pain Scale. Using the results of our communication we will alter the therapy as needed in order to assure your comfort.

The management of your pain will be taken very seriously. We will often use a combination of different modalities to help make you comfortable, choosing from oral medications, intravenous medications, nerve blocks, injection of local anesthetic during the surgery, etc. and prior to the surgery, the management of your pain should be discussed with both your anesthesiologist provider and surgeon. Please feel free to bring up any concerns or fears you may have. Remember that information on pain management gives you the appropriate expectations and hence a smoother, more comfortable recovery.

If you are receiving anesthesia you must arrange for someone to escort you home after your surgery, preferably by car. Your escort must be 18 years of age and be able to remain with you for the first 24 hours. Patients will not be allowed to drive, walk or take public transportation home after sedation or anesthesia. Please make the appropriate arrangements. At registration, please leave their number with our receptionist who will contact them after your surgery.


A nurse or a paramedic from our staff will contact you after your surgery. They will make three separate attempts to contact you by phone, if they are unable to reach you the first time.  Please answer their questions truthfully and to the best of your knowledge about your recovery and your experience at the Upper Peninsula Surgery Center.

  • All general surgeries, patients will be called 24 to 72 hours after your surgery.
  • All total joint surgeries, patients will be called 24 to 72 hours, one week after and 30 days after your surgery.
  • All cataract surgeries, patients will be called 24 to 72 hours and 90 days.

Financial Questions

After your surgery, you will receive a statement called an Explanation of Benefits (EOB) from your insurance company. It will itemize the fees charged and indicate the allowable amount covered by your insurance company. After receiving the EOB, you will receive bills from the Upper Peninsula Surgery Center, your surgeon, and your anesthesiologist for your rendered care.


When you receive the bill from the Upper Peninsula Surgery Center, we strongly recommend that you call Surgery Center Management Services of Arizona at (480) 771-3943. Our billing staff will help you to understand your billing statement and will clearly explain how these costs are derived. We realize medical billing and insurance statements can be difficult to understand and can be very intimidating. Our billing department will review with you the charges and reimbursements. Most importantly, we will assist in maximizing your insurance company payment to you for your healthcare costs.

All self-pay patients must pay their patient responsibility fee for the services rendered at the Upper Peninsula Surgery Center 24 hours before their scheduled surgery. Additionally, they will receive a phone call from Anesthesia.  In total, self-pay patients will receive bills from UPSC, doctor for professional fees, and anesthesia. 

We will bill you any balance due after your insurance company has paid your claim. There may be a delay if your insurance company has paid us incorrectly and we have re-submitted your claim for a corrected payment and allowance determination.

No, you will not be charged interest on your bill from the Upper Peninsula Surgery Center. 

We accept all major credit cards such as Visa, Mastercard, Discover, American Express and CareCredit. You are welcome to visit the CareCredit website at: to pre-apply for their services before your date of surgery. 


Unless arrangements are made in advance, full payment is due within 60 days of your surgery. Cosmetic surgery procedures must be paid in full prior to your surgery date. Elective surgeries must pay at least half down the morning of your surgery. We strongly encourage you to personally contact your insurance company about your upcoming surgery.  It is mandatory that YOU, as the insurance subscriber, confirm that all prior authorization information necessary to your specific policy is completed before your surgery date.  You may be penalized by your insurance company if you don’t follow your policy guidelines.  You must understand what your benefits cover and how this may affect you financially. Additionally, the Upper Peninsula Surgery Center is a new facility and is in the process of being accredited. Your insurance may be charged out of network.

We may request that your deductible and copay amounts are paid on or before your date of surgery.  We will accept checks as a form of payment

In the event that you have difficulty paying your bills, our billing staff will assist you with any financial arrangements necessary to lessen your burden. They are equipped to offer a wide range of payment options and financial assistance resources. The Upper Peninsula Surgery Center doesn’t want financial concerns getting in the way of your recovery. For any questions or concerns regarding the Upper Peninsula Surgery Center and your surgery bills, please call Surgery Center Management Services of Arizona at (480) 771-3943.

We do ask that all balances are paid in full within 60 days.  If you encounter problems paying within the 60 days, please contact our office immediately at (906) 273-2223 and ask for billing.

Facility Billing Inquires:

  • Upper Peninsula Surgery Center
    • Phone Number: (906) 273-2223
    • Fax Number: (906) 273-2228
    • Address: 1414 W. Fair Ave, Suite 235, Marquette, MI 49855
  • Surgery Center Management Services of Arizona
    • Phone Number: (480) 771-3943
    • Fax Number: (480) 773-7022
    • Email:


Anesthesia Billing Inquires:

  • Physician Choice
    • Phone: (1-800) 301-4517
    • Payment Address: PO Box 4419 Woodland Hills, CA 91365-4419


Surgeon Billing Inquires:

  • Advanced Center for Orthopedics and Plastic Surgery
    • Phone Number: (906) 225-1321
    • Address: 1414 W. Fair Avenue, Suite 190, Marquette, MI 49855
  • Eye Associates of Marquette
    • Phone Number: (906) 226-2531
    • Address: 1414 W. Fair Avenue, Suite 150, Marquette, MI 49855